Privacy Policy

Effective Date: 20 June 2025

Gateway Portal Tech Limited

Gateway Portal Tech Limited ("we", "us", or "our") is committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our services or visit our website.

1. Who We Are

Gateway Portal Tech Limited Suite 2, Hunkins Plaza, Charlestown, Nevis Company Registration Number: C 61062

We provide back-office technology services including payment gateway solutions, corporate banking facilitation, fraud detection, web development, KYC procedures, and more.

2. Information We Collect

We collect information you provide directly and automatically through your use of our platforms and services, including but not limited to:

  • Contact information (e.g. name, email address, phone number)
  • Business details (e.g. company name, VAT/Tax ID)
  • Technical data (e.g. IP address, browser type, cookies)
  • Communications between you and our support team
  • Documents and information for compliance purposes (e.g. KYC/AML verification)

3. How We Use Your Information

We use your personal data to:

  • Provide, maintain, and improve our services
  • Facilitate payments and back-office integrations
  • Fulfill contractual obligations with clients and partners
  • Ensure compliance with regulatory requirements (e.g. AML/KYC)
  • Communicate with you about updates, issues, or promotional content
  • Prevent fraudulent or unauthorized activity
  • Analyze performance and user behavior for optimization

4. Legal Basis for Processing

We process your information based on:

  • Your consent
  • The necessity to perform a contract
  • Compliance with legal obligations
  • Legitimate business interests (e.g. improving services, security))

5. Sharing and Disclosure

We may share your information with:

  • Trusted service providers and partners who assist in delivering our services
  • Financial institutions, payment processors, and compliance providers
  • Regulatory or legal authorities where required by law

We do not sell or rent your personal data to third parties.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations

7. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Object to processing or request restriction
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

Please contact us at [email protected] to exercise any of your rights

8. Data Security

We implement appropriate technical and organizational measures to secure your data and protect it from unauthorized access, alteration, disclosure, or destruction.

9. International Transfers

As a global service provider, your data may be processed in countries outside your jurisdiction. We ensure all transfers comply with applicable data protection laws.

10. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, gather analytics, and support marketing efforts. You may adjust cookie preferences in your browser settings.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date posted above.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Gateway Portal Tech Limited

Suite 2, Hunkins Plaza, Charlestown, Nevis
Email: [email protected]